This Privacy Policy explains how ZentryxGT ("we", "our", or "us") collects, uses, and protects personal data when you access or use the Teamstack platform ("Platform").
By using the Platform, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Account InformationWhen users create accounts, we may collect:
- Name
- Email address
- Organization name
- Role within the organization
- Authentication credentials
When organizations use the platform, we may collect operational data such as:
- session or shift assignments
- availability or unavailability windows
- team member information
- site or division information
- attendance, clock-in, and clock-out records (including location where captured)
- payroll-related settings and summaries visible in the product (e.g. rates used for reports)
- notifications and communication logs
We may automatically collect technical data including:
- IP address
- browser type
- device information
- usage analytics
- log data relating to platform activity
2. How We Use Information
We use collected data to:
- provide and operate the Platform
- manage user authentication and accounts
- support team coordination, availability, payroll views, and attendance features
- process subscriptions and billing
- improve platform functionality
- maintain system security
- communicate service updates or notifications
3. Legal Basis for Processing
Where applicable, we process personal data under the following legal bases defined by the General Data Protection Regulation:
- Contractual necessity - to provide the services requested by users or organizations
- Legitimate interests - to improve platform security, performance, and functionality
- Legal obligations - where required by law
- Consent - where users explicitly agree to certain data uses
4. Data Sharing
We do not sell personal data.
However, we may share data with trusted service providers required to operate the Platform.
These may include:
- cloud infrastructure providers
- authentication and database services
- payment processing providers such as Stripe
These providers process data solely to support platform operations.
5. Data Storage and Security
We implement reasonable technical and organizational measures to protect platform data.
These may include:
- secure authentication systems
- encrypted connections (HTTPS)
- access controls and role-based permissions
- monitoring and logging systems
While we take steps to protect information, no system can guarantee complete security.
6. Data Retention
We retain data only for as long as necessary to:
- provide the Platform services
- maintain operational records
- comply with legal obligations
Organizations may request deletion of their data when accounts are closed, subject to legal or operational requirements.
7. User Rights
Where applicable under the General Data Protection Regulation, users may have the right to:
- access personal data
- correct inaccurate information
- request deletion of personal data
- restrict or object to certain processing
- request data portability
Requests may be made through the contact information provided below.
8. Cookies and Tracking Technologies
The Platform may use cookies or similar technologies to:
- maintain user sessions
- remember login preferences
- improve user experience
- analyze platform usage
Users may control cookie settings through their browser preferences.
A separate Cookie Policy may provide additional details.
9. Third-Party Services
The Platform may rely on third-party infrastructure and service providers to operate core features.
These services may process limited data required to provide authentication, payment processing, or system functionality.
We are not responsible for the privacy practices of external services.
10. Children's Privacy
The Platform is intended for use by organizations and adult users.
We do not knowingly collect personal data from individuals under the age of 18.
11. Changes to this Policy
We may update this Privacy Policy periodically to reflect changes in the Platform, legal requirements, or operational practices.
Updates will be published on the Platform with a revised effective date.
12. Contact Information
For privacy-related inquiries or requests, please contact:
ZentryxGT